We are able to make changes to the shipping address up to 30 minutes after the order has been placed.
If your order has already shipped out, you'll have to contact the carrier directly in order to update the address. Once an order has left our facility we are unable to request any changes on behalf of the recipient.
Please give us a call at your earliest convenience at 512-887-5293 Monday-Friday, 9AM-6PM CST, Saturday 11AM-5PM CST.
If you're trying to reach us outside of our business hours, send us a message and we'll take care of your request as soon as we're back in the office!
Can’t find your answer in our support center? Contact us directly.